Privacy Policy

Privacy Policy Effective Date: 29 August 2025 Last Updated: 29 August 2025

Aaditya Raksha Renewables Pvt Ltd (“ARRPL”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or communicate with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including the Information Technology Act, 2000.

📥 Information We Collect

We may collect the following types of personal and technical information:

Personal Information: Name, email address, phone number, and company details you voluntarily provide.

Technical Information: IP address, device type, operating system, and browser information.

Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and links clicked. This is typically collected via cookies.

Inquiry Information: Any information you voluntarily submit via contact forms, email inquiries, or other communications.

🍪 Cookies and Tracking Technologies [NEW SECTION]

We use cookies and similar tracking technologies to collect "Usage Data" and "Technical Information." Cookies are small data files stored on your device that help us:

Operate and secure our website.

Understand and analyze how visitors use our site.

Improve user experience.

Remember your preferences.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

🎯 Purpose of Collection (How We Use Your Data)

We collect and process your data for the following purposes:

To Provide Services: To respond to your inquiries, provide customer support, and fulfill your requests.

For Communications: To send you product updates, newsletters, and marketing or promotional materials. You may opt out of receiving these communications at any time by following the "unsubscribe" link in the email.

For Improvement: To monitor and analyze usage to improve our website, products, and services.

For Legal Compliance: To comply with legal obligations, regulatory requirements, and enforce our terms.

🔄 Sharing & Disclosure

We do not sell or rent your personal information. We may share your data in the following limited circumstances:

Authorized Service Providers: With third-party vendors who perform services on our behalf, such as website hosting, data analytics (e.g., Google Analytics), and email delivery services. These providers are obligated to protect your data and use it only for the purposes we specify.

Legal Requirements: With government or regulatory bodies if required to do so by law or in response to a valid legal request.

Internal Teams: With our internal teams for product development, support, and operational purposes, subject to strict confidentiality.

🛡️ Data Security & Retention

Security: ARRPL implements reasonable security practices and procedures, as mandated by Indian law, to protect your data from unauthorized access, alteration, or disclosure. This includes technical measures like encryption, access controls, and secure servers.

Retention: [NEW SUB-SECTION] We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations (e.g., for tax or regulatory purposes).

👤 Your Rights and Choices [NEW SECTION]

We respect your rights over your personal information. You have the right to:

Access and Update: Request access to the personal data we hold about you and request that we correct or update any inaccuracies.

Withdraw Consent: Withdraw your consent for us to process your data at any time (for example, by unsubscribing from our newsletter).

Grievance Redressal: Lodge a complaint with our Grievance Officer if you are concerned about how we have handled your data.

To exercise these rights (except for unsubscribing, which can be done via email link), please contact our Grievance Officer.

🔗 Third-Party Links [NEW SECTION]

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

📞 Grievance Officer

In accordance with the Information Technology Act, 2000 and its rules, ARRPL has designated a Grievance Officer to address any concerns or grievances regarding data privacy:

Name: Nethaji

Email: customersupport@arrpl.co.in

Phone: +91 9940045768

Address: Plot No.52, Door No.24E, Ground Floor, Seven Hills Avenue, Poonamallee Road, Ekkaduthangal, Chennai – 600 032, Tamil Nadu, India

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.